One app for all your benefits. Yes, we did that.

It’s evident that the healthcare system could use some work. The complex system of finding, scheduling and determining costs for care is disorienting and overwhelming for a vast majority of the population, especially those who avoid seeking care altogether.

Most healthcare navigation apps on the market aim to reduce these complexities. While many of them claim to simplify the healthcare experience, they often lack a key factor that drives simplicity: deep data integration.

One app for all

Celeste was built with radical integration in mind. By working with health industry leader Accolade, we’ve created an integrated employee app experience that’s unmatched. It brings together comprehensively integrated navigation, member engagement, healthcare resources, point solutions and benefits management.

Through the Celeste with Accolade app, members can:

• View all their benefits, including medical, dental, 401k and pet insurance
• Store and share their benefits cards, like a virtual wallet
• View claims, clarify confusing medical bills and track healthcare spending
• Access a secure 24/7 chat with the Celeste care team
• Receive personalized care recommendations
• Find in-network providers with a search tool that prioritizes physician and procedure quality
• Access virtual primary care, mental healthcare and point solutions
• Obtain a second opinion from specialists nationwide

One central location for all benefits creates a positive domino effect for members. It boosts member convenience, which in turn improves the member experience and drives better engagement.

We aren’t the only ones who think the app is outstanding.

With over 26,000 ratings, and 4.9 out of 5 stars, current users think so too.

From concept to IRL

How do all these promises work for a real-life member? Let’s walk through one:

Member Sam has been experiencing joint pain and fatigue for the last few months. She sends an in-app message to a Celeste Care Advocate. After chatting with Sam, her Care Advocate offers to schedule an appointment for Sam with a primary care doctor.

Sam decides to make this doctor her regular doctor and meets with him virtually the next day. The doctor orders some blood tests for Sam at a local lab. Once the results come back from the lab, Sam gets a notification from Celeste with Accolade about scheduling a follow-up appointment with the same doctor.

At the follow-up, her doctor reveals that she may have an autoimmune condition that requires a specialist. That same day, a Celeste Care Advocate helps Sam find and schedule an appointment with an in-network rheumatologist.

After Sam completes additional labs, the rheumatologist explains that while no specific condition is present, she recommends that Sam start medication to help decrease symptoms. They plan to follow up in a month.

Through the Celeste with Accolade app, Sam was able to receive the support she needed to schedule appointments with two doctors and get a prescription for her symptoms—all helping her take good care of her health.

Ready to introduce Celeste to your clients? Contact us today to get started.